Our Services
Whatever the project, we want every RNC client to feel we have delivered an assignment above and beyond their expectations. We don't give clients something off the shelf; we believe in delivering assignments bespoke to each client. We are praised for the detail and depth of our work.
RNC spends time getting to know our clients. We start every project with a meeting to ensure we share a clarity of purpose. RNC works to a mutually agreed brief; sometimes, we'll talk to you if we think your brief needs to change.
All assignments have regular review milestones, and we welcome our clients to get in touch at any time during a project.
Fundraising and Funding
Funding and Fundraising support is a significant area of our work.
Securing sustainable income has never been more critical for not-for-profit organisations. In response to rising challenges—from the ongoing impact of the pandemic and cost-of-living crisis to increasing social inequality—we provide expert funding and fundraising support tailored to your needs.
Our services include –
Development and review of income generation strategies
Support with tender responses and health checks to ensure organisations are tender/commissioning ready
Developing and refreshing the case for support
Bid-specific support – often related to a significant opportunity that a client feels is outside their in-house capacity
Development of new income streams
Capital appeals
Interim cover
Donor research and prospecting
Fundraising management to ensure compliance with the Fundraising Code and other regulatory requirements
We work with organisations of all sizes—those with in-house fundraising teams and those without. Our approach is flexible and always focused on what works best for you.
We offer strategic and hands-on support for both revenue generation and capital appeals.
Whether you need a fully outsourced service or support to strengthen your existing team, we'll work with you in a way that suits your organisation best. This might include bid writing, mentoring, peer reviews, or coaching to build long-term fundraising capacity.
Recent examples of our impact:
Newport Yemeni Community Association - Secured major grants to help the organisation grow from volunteer-led to a staffed charity with permanent premises.
WREC - Supported the transition from subcontracted training delivery to leading prime contracts with national funders.
Disability Wales – Provided training and coaching to boost the fundraising capacity of disability organisations across the country
WCVA – Delivered strategic research on voluntary sector income in Wales and developed an action plan to enhance future fundraising.
Organisational Governance
Strong governance is essential for third sector organisations, particularly those working in sensitive or regulated areas. At RNC, we help organisations build effective leadership, sound internal structures, and inclusive, forward-thinking policies.
We support charities, social enterprises, and not-for-profits at every stage—from start-up to growth, merger, or even closure—ensuring they are well-governed, compliant, and strategically aligned.
Our services include:
Governance reviews and Board development
Governance training and Board Away Days
Charity, CIO, CIC and not-for-profit company registration
Constitution drafting and organisational purpose reviews
Support with mergers, restructures, and closures
Tender readiness and commissioning preparation
Equality, Diversity and Inclusion (EDI) strategy and policy development
Monitoring systems to track EDI effectiveness
Expert guidance on Welsh legislation, including the Wellbeing of Future Generations (Wales) Act
Our team brings real-world governance experience, including service as Chairs and Trustees across a range of organisations. Our founder, Richard Newton, was a founding Board Member of the Fundraising Regulator and was named WCVA Trustee of the Year during his time as Chair of Cardiff Wales LGBT Mardi Gras (Cardiff Pride).
Examples of our work:
Zoelogic – Supported Board diversification to reflect the communities it serves.
Glamorgan Voluntary Services – Delivered a due diligence review to support a successful merger between voluntary sector organisations in the Vale of Glamorgan.
Clwb Ifor Bach – Helped this iconic Cardiff music venue register as a charity, build an inclusive Board of Trustees, and strengthen governance through training and policy development.
Research and Consultation
At RNC, our research and consultation services are grounded in a deep understanding of the not-for-profit sector—and the communities it serves. We combine rich qualitative and quantitative insights to help organisations make informed decisions, strengthen services, and build compelling cases for change.
Whether you're developing a new service, strengthening a funding bid, or planning for the future, we'll help you understand need, map provision, and capture lived experience—including from groups often excluded from traditional consultation.
Focus groups, structured interviews, and surveys
Data collation and analysis using our networks and techniques to reach beyond the data available in the public domain
Research aligned with the Wellbeing of Future Generations (Wales) Act
Data analysis, literature reviews, modelling and mapping
Specialist consultation using BSL, community languages, palantypists, and simultaneous translation
We ensure 'hidden voices' are heard but protected in our consultation projects. Some RNC team members have lived experience across different protected characteristics.
Online and in-person consultation. Our consultation work may be delivered in traditional settings such as a client's base, arts and heritage and community venues and we have a successful track record of working in prisons, homeless shelters, rehab centres and on the street.
Community consultation is a growing requirement of funders, local authorities, and service delivery agencies to ensure community views are reflected in services and their needs are met.
In 2021 alone, we delivered over 65 focus groups facilitating engagement for Health Boards, national and local government, think tanks, the education sector and membership bodies.
Our team brings a unique mix of professional expertise and lived experience across a range of protected characteristics. We're trusted to carry out meaningful, inclusive engagement across sectors and settings.
Our consultation and research supports:
Service design and development
Business planning and feasibility studies
Partnership development
Public affairs and influencing
Demonstrating need and securing investment
Examples of our work:
C3SC & Cardiff and Vale Regional Partnership – Delivered focus groups for the local authority's Population Needs Assessment.
Stonewall Cymru – Consulted with Trans and Non-Binary communities across Wales to inform future service delivery.
Welsh Government & Partners – Led work to create a volunteering framework for health and social care across Wales.
Save The Children – Analysed interview data from UK-wide professionals for their Future of Childhood report.
Business Plans and Feasibility
A robust business plan is the bedrock of any organisation or project. RNC helps not-for-profits thrive and make informed decisions by developing high-quality business places. We work to Green Book and Five Case principles where this is required.
Our approach is always collaborative and supports change, development, and growth.
Often, RNC works with organisations over time to create a plan that develops its organisational purpose in a responsible and achievable way.
Feasibility studies help to explore options for new ways of working or solutions to the challenges organisations face. We use our experience in change management, including Theory of Change, to navigate challenge and opportunity.
Our Experience includes:
Clwb Ifor Bach – we're carrying out business planning for the £6 million capital re-development through the different RIBA stages for Cardiff's iconic music venue.
Save The Children – we created a local strategic plan through a significant systems 'change process involving over 150 stakeholder organisations in the Bettws Early Learning Community to improve the outcomes for early years children in Bettws, in Newport, South Wales.
Neath Port Talbot Council – we conducted a feasibility study and design appraisal for the council's cultural asset Pontadawe Arts Centre's proposed cinema extension, securing investment from the local authority and Arts Council of Wales. We were involved in the revision of the business plan post-pandemic.
Disability Wales – we delivered a business plan including a marketing strategy for the organisation's consultancy portfolio
Quality Assurance and Impact Measurement
There is a growing expectation by funders and the public that not-for-profit organisations deliver to the highest quality possible. Yet this expectation comes in an operating environment with shrinking funding, increased pressure on resources and an organisation's delivery capacity.
Demonstrating the effectiveness of your work is vital—for funders, donors, service users, and your own team. At RNC, we help not-for-profit organisations prove and improve their impact, ensuring quality and accountability at every level.
We develop tailored impact frameworks and apply robust quality assurance tools to help you track progress, evidence outcomes, and communicate your value with confidence. Our work bridges service delivery, commissioner expectations, and public policy—presented in a language that resonates with your key audiences.
Our offer includes:
Quality assurance frameworks
Impact measurement tools and methodologies
Strategic reviews and structural assessments
Support for performance reporting and stakeholder communication
Integration of equality, accessibility, and participation into outcome measurement
Insightful reporting aligned with policy and commissioning standards
We understand the connection between equality, effective management, sustainability, accessibility, engagement and participation in delivering high-quality outcomes.
Our team brings senior leadership experience from across the sector—including roles as CEOs, Trustees, Regulators, and Quality Assessors. We understand the pressures of proving impact and the importance of embedding quality in everyday practice.
Examples of our work:
Voices From Care Cymru – Led a structural review and embedded quality assurance systems to support growth and accountability.
Third Sector Support Wales – Developed a business case to support quality assurance across 48,000 voluntary organisations.
British Red Cross (via Wales Community Resilience Forum) – Created a national toolkit to maximise volunteer impact and strengthen emergency planning across Wales.
Carmarthenshire County Council – Conducted a strategic review of the local voluntary services infrastructure to enhance post-pandemic impact.
At RNC, we don't just measure what matters—we help you improve it.
Evaluation
We live, work, and play in a constantly changing environment.
Voluntary sector organisations play a pivotal role in responding to today's most pressing issues, including the climate emergency, Covid recovery, the cost-of-living crisis, and developing the case for diversity in response to movements such as Black Lives Matter.
To fully understand the difference between individual projects and the collective work of the not-for-profit sector means evaluation is essential to inform funding decisions, project design and public policy.
RNC sees evaluation as integral to the different elements needed for not-for-profit organisations to thrive by establishing an informed approach to planning and raising funds for high-quality operational delivery.
We can offer a light touch or a more substantive evaluation; we can work throughout a project's lifecycle or at fixed points. RNC recognises the resource challenges many voluntary sector organisations face; we can design evaluative frameworks that that collect data while being embedded in operational delivery.
At RNC, evaluation isn't a tick-box exercise—it's a powerful tool for learning, improvement, and growth.
Examples of our work:
EYST – Evaluated a National Lottery-funded project strengthening the resilience of BAME-led micro-charities across Wales.
NHS Charities Together in Wales – Mapped key health and wellbeing priorities to guide the investment of public pandemic donations.
Gwent Wildlife Trust – Assessed the impact of capital, employability, and volunteering projects funded by the UK Community Renewal Fund.